HIV Ireland operates a payments and cancellation policy for all training requested and booked where a training/course fee applies.

       

Training Payments Policy

All agreed training/course fees should be paid at least one week in advance of the scheduled training, where possible and reasonably practicable, or on receipt of an invoice.

 

 

Training Cancellation Policy

 

  • Training bookings can be cancelled up to 6 working days prior to the date of the training and full refunds will apply if the training/course fee has been paid.
  • Training cancelled less than 6 working days prior to the date of the training will be subject to a cancellation fee of 100% of the training/course fee, and will not receive a refund.
  • Those who fail to attend training as scheduled will be subject to a cancellation fee of 100% of the training/course fee, and will not receive a refund.

 

In the event of cancellation by HIV Ireland for centre-based training, all payments made for the cancelled training, if not re-scheduled, will be refunded in full.

 

Cancellation fees can be waived in what both parties agree to be exceptional circumstances.

 

Download a copy of our Payments and Cancellation Policy.